Management Training

Management training

Being able to identify human factors in the staff is an ideal way of mitigating against risk of safety critical staff having a serious incident

• Managing people day-to-day, motivating people to deliver.

• Managing yourself, time management, motivation and discipline

• Managing your peers, working with others to get the best out of them

• Managing up, communicating with your manager and senior managers effectively

• Performance Management, feedback, support and development

• Chain of care, identifying human factors and how they affect staff

Who is it for?

Managing staff effectively not only protects businesses, it helps them run efficiently. It is also an integral way of motivating staff to do a good job. If your employees are proud of who they work for, they will work to the best of their ability.

Management training is not just about managing a team of people; effective managers should also be able to manage themselves and their peers to ensure they meet deadlines and work well in team, through time management and delegation.

What is involved?

Each unit has a duration of one day, there is a pre-course learning pack for each delegate to prepare before starting the course. When in the classroom the delegates will enjoy challenging interactive learning sessions and have work to take away with them before starting the next unit.

The trainer gives support remotely by phone and an online portfolio, between each unit (preferably there should be a week between each unit) to ensure the learners understand fully what is expected of them.

Course duration:

6 days over 6 weeks (1 day per week), This arrangment is flexible, maximum 8 delegates per course

Course Price: £6000.00 (excl. VAT) - Modules available separately £1000.00 each(excl. VAT)

 

Managing people in the Work Environment

Managing people day-to-day, motivating people to deliver

A good manager should create an environment in which their staff can become passionate about the business and it's product. If managers lead by example and show passion and consistency, by reinforcing consistent messages, their people will quickly understand what is important to them and the organisation.

There are 4 learning outcomes to this unit. The learner will be able to:

1. Lead by example consistently

2. Motivate people to deliver consistently

3. Create a comfortable and professional environment for staff to work in

4. Understand why staff lose motivation and how to address it

 

Managing yourself, time management, motivation and discipline

In order to be an effective manager, knowing how to manage ones' self is imperative. Understanding what you do well and what you can improve on is essential as it helps build relationships with your team, colleagues and those that manage you. Learning to prioritse, self motivate and having self discipline leads to efficiency, self-development and positive results when managing others.

There are 5 learning outcomes to this unit. The learner will know:

1. How to manage time efficiently

2. How to motivate themselves

3. How to identify their own strengths and areas of development

4. Their own preferred style of managing and leading others

5. How to practice their less preferred leadership styles

 

Managing your peers, working with others to get the best out of them

Working as a team helps managers to work together consistently in decision-making. Understanding and knowing how to communicate effectively with your peers will help you develop yourself and your colleagues in delivering against objectives, managing people consistently and support each other during challenging situations.

There are 4 learning outcomes to this unit. The learner will understand and know how to:

1. Learn about team roles and how to utilize them

2. Work well as a team

3. Delegate tasks appropriately

4. Communicate effectively with their peers

 

Managing people in the Work Environment

Managing up, communicating with your manager and senior managers effectively

Managing upward means allowing your managers to see and understand your abilities and limitations, doing what is within your capabilities and continuing to grow as an employee.

When done appropriately, managing upward reveals your true value to your managers, enables you to identify areas in which you can and must develop and helps you identify what you need to do to maintain your desired work-life balance.

 

There are 4 learning outcomes to this unit. The learner will understand and know:

1. How to ensure they receive the support they need from their manager

2. How to give developmental feedback to their manager

3. How to receive developmental feedback

4. How to communicate effectively with their manager

 

Performance Management, feedback, support and development

When you are looking at performance, it is necessary to focus on both, on behavior and on results. If you only focus on behaviors, you won't notice if you don't get desired results, if you only focus on results, you won't notice if your employees don't behave ethically.

Identifying areas of motivation and development with your team will help them excel in their work and service delivery. Being able to coach and support your team positively will help them succeed and exceed business expectations. Support starts with being able to deliver feedback effectively, if feedback is given in a negative manner it can knock confidence of an individual, which in turn could lead to destructive behavior in the work place.

There are 4 learning outcomes to this unit. The learner will:

1. Understand their role in performance management

2. Understand and know how to coach and support others

3. Understand the significance of body language and building rapport

4. Know how to deliver feedback in a positive way to ensure the team develops

positively

 

Managing people in the Work Environment

Chain of care, identifying human factors and how they affect staff

Being able to identify human factors and how they can affect staff in the workplace will mitigate against the risk of making a serious error. Knowing how to offer care to staff when they are experiencing challenging times at home or in the work place will help get the best out of them and again reducing the risk of a serious incident at work

There are 4 learning outcomes to this unit. The learner will understand and know:

1. When chain of care would need to be implemented

2. The importance of recording confidential information and how to keep it

confidential

3. How to conduct challenging conversations with individuals to ensure risks of

serious incidents are reduced

4. The impact to the individual of effective chain of care