
We have recently introduced a new training course aimed at individuals who undertake the role of Designated Competent Person (DCP) for incidents and accidents within the railway industry.
Undertaking a good investigation after an incident and focusing on the underlying causes can positively affect the incident recurrence of an organisation and this course focuses on those core elements.
In our day-to-day delivery of investigation training, we noticed that there were some basic knowledge gaps due to skills fade and having spoken to investigators across the industry we identified a need to deliver two things:
- A refreshed investigations course; and
- The introduction of a new DCP Course
The focus of the course is to provide a refresher in the basics of conducting an investigation exploring aspects such as establishing causes, errors and violations, understanding the levels of investigations, fact finding and the 72 hour review. Each course is tailored specifically to the standards of the Company and the local procedures of the department. It is aimed at anyone whose role involves a DCP or if they need a refresher due to skills fade.
Course Benefits
Through up-skilling investigators to ensure they know the minimum investigation verification criteria, each individual can self-assess their own work before sending it to the DCP.
This results in the following benefits:
- Saves time
- Makes the process more efficient
- Can contribute to the reduction in incidents and accidents.
- Reduce the likelihood of the report being returned to the investigator at a later date for additional work




