Assessor Refresher Course

Stay up to date with the latest assessment standards and best practices, ensuring compliance and continued effectiveness as an assessor.

Course Overview

The Assessor Refresher course is designed to help qualified assessors refresh their skills and stay current with best practices.

Focusing on both theory and practical application, the Assessor Refresher Course provides a comprehensive review of the assessment process, identifies common pitfalls to avoid, and emphasises the importance of effective feedback and development planning.

With specific guidance on the 4-Step model and the use of eCMS systems for digital assessments, you’ll leave feeling more confident in your role and better equipped to deliver consistent, high-quality assessments.

Booking Your Award
To book an Assessor Refresher Course or to enquire for further information, please contact bookings@assesstech.com, where a member of the AssessTech team will be happy to assist.

Pre-requisites

Candidates need to be qualified Assessors

Recommended for

This course is designed to refresh and bring up-to-date the skills of existing assessors. However, it could also be delivered to new Assessors who will not be assessing safety-critical roles and therefore do not need the full Assessor qualification.

During the training, you can expect:

  • Two-Day Training: Designed exclusively for the rail industry.
  • Course material: Written and presented in line with industry best practice.
  • Ongoing Support
  • Certification: Successful candidates will receive an AssessTech certificate upon completion.

Learning outcomes:

  • The “Who, What, Why and How” of Assessing
  • Maintaining competence
  • Sharing best practices
    • Planning
    • Gathering evidence
    • Feedback
    • Standardisation
  • The 7 Golden words of assessment
  • Overview of using eCMS syatems for assessing to promote a standardised approach

Course Delivery

The course is delivered as one or two days of training, based in a classroom. It consists of a mixture of formal learning and practical exercises including walking through scenarios based on historical incidents. The choice of one or two days depends on customer preference and whether or not detailed training on how to use the company’s internal systems is required. There is also the option to have an online version of this course.

Core training content

  • Complaints and Appeals
  • Equal opportunities
  • Roles of individuals within the assessment process
  • Why do we assess?
  • The Swiss cheese theory
  • A ‘Just Culture’
  • Planning Assessments
  • Assisting the Candidate to prepare for the assessment
  • Using performance criteria effectively within assessments
  • Conducting a developmental, holistic assessment
  • Collecting and judging evidence using a range of methods
  • Ensuring quality in assessing performance and diverse evidence
  • Incorporating a developmental grading system
  • Supporting the candidate’s development within the workplace
  • 80/20 developmental feedback
  • Recording developmental feedback
  • Producing concise, honest assessment records to support the candidate
  • Assisting the candidate to take ownership of their competence

Aligned with:

  • Company Standards
  • CPD – RSSB Good Practice Guide on Competence Development
  • ORR– Developing and maintaining staff competence
  • NTS markers to enhance the assessment

Why Train with AssessTech?

Industry expertise

Our trainers have real-world railway experience across multiple roles.

Data-driven approach

Using RBTNA to identify the right training for your teams.

Engaging, interactive methods

Making learning practical, immersive, and effective.