CrossCountry Trains believe Developmental Competence Management is the right solution for their staff
CrossCountry had struggled to maintain the competence management processes within their Control team. Duty Managers were tasked with the role of staff assessment and they were too busy with their day job and grappling with the vast amount of paperwork and lack of time, that there were few real meaningful assessments being carried out.
The level of dynamic risk is greater on a tramway than in a heavy rail setting. Trams operate in both segregated and mixed traffic environments and as such drivers find their trams regularly surrounded by pedestrians, cars, buses and bicycles.
Southeastern Railway operated by Govia, a joint venture between leading transport operators Go-Ahead and Keolis operate one of the busiest networks in the country. Ensuring the safety on their networks is critical for Southeastern.
Greater Anglia were one of the first pioneers of ACMS, following the adoption of the platform by their sister company C2C. Now they have ambition to go completely paperless.
AssessTech’s first client c2c achieves better management information through visualising their internal data
C2c, owned by Italian operator Trenitalia, operates the Essex Thameside railway franchise. They were the first company to use ACMS and are now reaping the benefits.
Changes were afoot recently at Heathrow Express (HEX) with the transfer of their drivers over to Great Western Railway (GWR). This was a result of HEX no longer owning the railway as part of Heathrow, which GWR now do, and therefore GWR having responsibility for the train operators.
Northern is part of the Arriva Group, one of the leading providers of passenger transport in Europe. Arriva employs more than 60,000 people and delivers over 2 billion passenger journeys across 14 European countries each year.
James Waddington, IS Programme Manager at Northern said, “AssessTech delivered us the perfect solution…”
Tram Operations Limited has recently taken their first step into electronic competence management. As the first light rail company to follow this path, we speak to Andy Wallace who explains the reasons behind why First Trams are pioneering this exciting new approach.
[glossary_exclude]Heathrow Express reduced incidents from 25 in a two year period to just 2, here’s how…[/glossary_exclude]
[glossary_exclude]Great Western Railway (GWR) is one of the largest British Train Operating Companies. Five years ago, the entire Incident and Competence Management System was paper driven…[/glossary_exclude]