Lumo (owned by First Group) are using ACMS to manage their competence management process.

Lumo’s focus is to deliver training and familiarisation for both experienced and apprentice drivers. They bring individuals from diverse career backgrounds and train apprentice drivers to become qualified customer drivers.

Lumo chose ACMS as their electronic competence management solution to support this process and new assessment criteria data has been created and uploaded onto the platform.  ACMS is being used in real-time to collect data and manage the entire competence process, delivering a fully auditable electronic competence management trail paper-free.

John Kear

Operations Standards and Training Manager, Lumo

ACMS provides us with robust assurance that we are managing our competence records effectively.  It provides us with an excellent tool to manage incidents as it enables us to observe the processes in place once an incident is flagged.  Overall, ACMS has helped us streamline our processes and remove the paper from our CMS system and organisation, a necessity as we work towards being fully carbon neutral.