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Crosscountry Trains

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Case Studies and Blog Articles involving this customer.

CrossCountry Trains have adopted a developmental competence management approach for their staff

The Control department had previously encountered challenges to maintain the competence management processes within their team. Duty Managers were tasked with the role of staff assessment and they were too busy with their day job and grappling with the vast amount of paperwork and lack of time, that there were few real meaningful assessments being carried out.

CrossCountry Trains believe Developmental Competence Management is the right solution for their staff

CrossCountry had struggled to maintain the competence management processes within their Control team. Duty Managers were tasked with the role of staff assessment and they were too busy with their day job and grappling with the vast amount of paperwork and lack of time, that there were few real meaningful assessments being carried out.