Industry Best Practice Leader Harsco are leading the way with the adoption of electronic competence management

Harsco Rail were previously using paper-based assessment processes to record competence levels which was extremely resource intensive, old fashioned and open to potential human error.

Continuous improvement was restricted due to the excessive time restraints required to record assessments and capture feedback. It was inhibiting the growth of the business, limiting the scope of operational safety and making the internal system management processes both procedural and transactional. Assessments were extremely limited and there were challenges around the continuous analysis and management of the assessments.

AssessTech digitalised the current competence management processes and standards of Harsco Rail and through ACMS created an electronic CMS. Enhancements were made to #ACMSRail to accommodate their variable engineering and maintenance staff capabilities.

Head of Operations at Harsco Rail, Daniel Ryder commented, “As an OTM supplier to Network Rail, we rely on the safest and most efficient competence management technology to deal with our demanding operational business profile. We needed a dynamic competence management tool, simple and effective, but with rapid mobilisation capabilities. The ACMS digital CMS platform from AssessTech ticked all the boxes. ACMS delivers an optimal solution to our specific requirements and because of the user friendly layout, transitioned seamlessly into our CMS. Harsco Rail’s modular approach to competence management used in conjunction with the ACMS system means we have a safe, reliable and efficient solution that can grow with our business. ACMS ensures we have the latest technology to support our Safety Management System, continuing to make Harsco Rail a supplier of choice in the OTM industry.”

Read the full case study here.