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Duty Network Operations Manager at GTRailway David Stokes attended the TOLO course with AssessTech to understand the role of a TOLO better.

We caught up with Simone Carter Station Manager of West Midlands Railway recently to talk to her about the recent SIO (Station Incident Officer) course she attended.

Network Rail worked in partnership with AssessTech to help provide the support required to upskill their station staff and streamline their competence management processes.

MTR Elizabeth Line station and driver managers recently attended AssessTech’s Managers Safety and Investigation Course to gain a good management background knowledge across a number of key areas.

We recently spoke with Kevin Langley, Interim Head of Operations at Rail Operations Group about why he chose to do the Internal Quality Assurance (IQA) Award course.

The course focuses on laying the foundations and defining the key principles of assessing to enable individuals to assess properly to maintain and enhance competence management.

We recently spoke with David Craigie, Senior Conductor Operations Competence Manager at Grand Central Rail about how the Assessor Qualification training course has helped in his new role.

We recently spoke with Katherine Howe, Control Competence and Development Manager at MTREL, about why she chose to do the Internal Quality Assurance (IQA) Award course.

Drivers who are new to the role and suffered an adverse event or those drivers with greater experience who have had several incidents benefit from focused training to help them understand all the available intelligence necessary to drive safely.

There’s always a need for individuals on the railway to receive training and support to help them deliver learning to groups or individuals.

Arriva Rail London’s Ryan Dearlove qualifies as a Lead Verifier A first for AssessTech as Arriva Rail London’s Ryan Dearlove qualifies as a City and Guilds Level 4 Lead Verifier.As the Operations Development Manager for Arriva Rail London, Ryan Dearlove, who has...

The Internal Quality Assurance Award (IQA) is aimed at individuals within an organisation who are responsible for planning managing and/or verifying assessors.

Understanding the underlying causes of incidents is essential in reducing operational incidents. Carrying out thorough investigations is essential to make proper recommendations and robust, fit for purpose individual support plans.

Many individuals across the railway undertake assessments from maintenance staff, to guards and drivers. The level of knowledge across these individuals can vary significantly.

We are delighted to announce that we have recently become a Totara Platinum Alliance Partner, making our online learning management solution, AssessBook, even better!

In the assessing world, the impact of non-technical skills (NTS) can be exposed when exploring safety improvements and reducing incidents. These NTS include an individual’s abilities to carry out a task, personality, interpersonal skills and motivations, which all have a strong correlation to their technical skills.

We have recently introduced a new training course aimed at individuals who undertake the role of Designated Competent Person (DCP) for incidents and accidents within the railway industry.

Having been awarded the LNER contract at the back end of 2019, Atalian Servest, a global facilities management company, made commitments to provide a training strategy geared at improving both operational delivery and safety.

On March 23rd 2020 the UK changed. As the Coronavirus pandemic was taking hold, businesses were at a standstill wondering what the future would look like for them.

It has been interesting delivering the ‘almost impossible’ training courses this week. We recently used our Incident Recovery Kit simulation game in a virtual SIO training course for MTREL.

Sally Brinkley was very pleased to be asked to speak at the latest accessplanit Webinar.
With this brave new world of social distancing, at AssessTech we have had to face up to some interesting challenges to move all of our training online. Some of this was impossible, or so we were told…

With passenger numbers estimated to drop by 70% during times of social distancing there’s huge pressure being put on the UK rail industry to keep running. We are experiencing less trains and it’s assumed that this would make the railway safer. However, this might not be the case…

As you will have read in our previous blog, we have moved all our training to video conferencing as most of our candidates are now working from home. The online training is going so well, we may even consider maintaining it as a permanent option alongside classroom training after we return to normal.

As one of the UK’s leading training partners to the UK rail industry we understand how important it is for the safety of your staff, customers and the railway to maintain staff training and assessments.

We’d like to think we’re pretty innovative in our thinking, so as a result of the Coronavirus live event ban, we quickly moved all our training courses to interactive video conferencing this week.

At AssessTech, we’re always looking for innovative ways to keep our customers businesses operating efficiently and safely and with the COVID19 pandemic, we now more than ever need to think differently.

The Incident Recovery Kit is an interaction tabletop simulation, played in the style of a board game. It’s been developed, By AssessTech, as a training aid for roles such as TOLO, SIO and RIC