Opening a NEW Australian office

This month sees us opening a new office in Brisbane, Australia. 

The decision to open this office is an example of our commitment to further enhance the safety of the rail industry by introducing the benefit of electronic developmental competence management to the APAC region.

Working from the new office will be our latest appointment, Graham Force, who joins us as Business Development Manager looking after the APAC Region.   Graham has over 40 years’ experience working in a variety of roles from entry-level train crew through to managerial operating training and developmental positions in the UK, New Zealand and Australia.

Graham Force
APAC Business Development

Developmental Competence Management is all about putting the candidate front and centre of the process, focussing on their needs and encouraging them to own their own competence.  Competence across the rail industry in APAC is currently being managed using mainly paper-based systems and processes which leads to inconsistencies, errors and inefficiencies. There is no standardisation in collecting data and assessing staff, which unfortunately can result in costly safety breaches and incidents.  

The Australian Government has introduced the Australian Quality Training Framework (AQTF) which is the national set of compliance standards and essential conditions that the VET training provider must meet to become a registered training provider (RTO).  This is the first step on the ladder in trying to standardise competence across the individual states of Australia.

We see huge potential for us to help improve competence management across the rail industry in Australia and New Zealand and we’re looking forward to working closely with the rail operators across freight, passenger and light rail.  Our aim is to bring the learning from our existing customers, including in the UK, Great Western Railway, Northern, Southeastern, Greater Anglia and Heathrow Rail and international customers including Saudi Arabia Rail and Eurostar.