When paper-based assessments started to become highly inefficient and gaps started to appear in the assessment process, Southeastern Railway decided to adopt an electronic competence management process.  They wanted to be able to deliver consistency across their assessments and performance criteria and be able to access a high level overview of their driver assessments in real time.

“We liked the ACMS solution from Assesstech as it offered our staff the ability to carry out assessments in real time. In my role I need to have an overview of the assessments. ACMS enables me to see exactly what’s happening, in real-time.  I can identify situations where a driver is out of competence and assessments that are late and the reason why they are late, which provides a much tighter audit trail around delayed assessments than our previous paper-based processes.”