Grand Central by Arriva are joining the AssessTech community
Grand Central Rail is an open access TOC owned by Arriva UK Trains. It has operated passenger rail services on the East Coast Main Line from Sunderland to London King’s Cross since December 2007, and from Bradford Interchange to London King’s Cross since May 2010.
Grand Central saw an opportunity to improve their environmental impact by adopting electronic competence management through AssessTech’s ACMS platform – removing the paper trail from the assessment process as well as the requirement to store bulky files.
Grand Central Rail by Arriva
Roy Hallett, Head of Safety, Security & Environment at Grand Central Railway
Head of Safety, Security & Environment at Grand Central Railway, Roy Hallett said,
“We are really looking forward to getting started with ACMS. The efficiencies the platform offers will streamline the management time required to monitor assessments. Giving staff the ability to manage and develop their own competence is a huge attribute. Assessors will be able to undertake assessments in real-time on the app, which will improve our operations and help us identify potential risks as they arise.
Having attended AssessTech’s User Forum recently, I really like the fact that ACMS constantly evolves to tackle wider industry challenges, changes in standards or simply common issues facing the AssessTech customer community. It’s a much more efficient way of working.”
Grand Central chose AssessTech as their electronic competence management provider having spoken to several other TOCs including partner company Cross Country. Having carried out in depth research with their peers, they concluded ACMS was the best solution in the marketplace.
Roy Hallett said,
“AssessTech put their customers at the heart of everything they do. They don’t evolve ACMS in isolation. Customers get involved in every new feature and module. This is an exciting time for Grand Central and we are delighted to have AssessTech with us as we take the next steps on our journey.”